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Can't find the answer here?
- If you can't find the answer you're
looking for here, then why not send us an enquiry? Just use
our simple enquiry
form.
Call us now on
01865 594020
Is your wireless network secure?
As standard, out of the box wireless networking equipment will not be setup securely. It will work great , but who else might be using it? Should you be worried? read more...
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How much do you charge?
We charge £40 for a call-out, which includes the first whole hour of labour in your home. The majority of simple jobs are completed in this time. After that we charge £20 per 30 minutes, or part thereof. We like to keep our charges simple and straight forward, without any hidden extras.If any equipment or upgrades are needed we can arrange these for you at an extra cost. You may also supply these yourself if you wish.
- Do you come to us?
Yes, we come to you at a time that is convenient to you, and complete the job in your home. If we need to take your PC away for any extensive work we will provide the collect and return service free of charge. Either way, you never need to leave home!
- Do you provide telephone and remote support?
Yes, if you would like remote support, by telephone or direct to your computer via the Internet, then please see our Remote Support pages.
- Do you work evenings and weekends as I'm at work
during the day?
Yes, to make life easier for you we are able to provide support and on-site service during evenings and weekends.
- When can I call you?
You can call/message us anytime 7 days a week. All calls will be answered in sequence and if we cannot help you immediately you will be able to request a call back at a time to suit you.
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What areas do you cover?
We cover most of Oxfordshire, see our map for more details.We also cover areas outside the county, but a transport charge may apply, depending on your exact location. Why not check by filling in our quick enquiry form to find out.
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Can I contact the engineer direct via mobile (I can't
make my appointment)?
Yes, we have an emergency mobile number for your convenience, just in case you cannot reach anyone on the office number, or for example in case you need to make changes to your appointment and the engineer might already be on his way.The emergency number is 07005 993473.
This will call all our engineers in turn until one is available to take your call, please be patient as they may be working with customers.